Terms of service
Privacy Policy – Union Workwear
Overview
This Privacy Policy explains how Union Workwear (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
We are committed to protecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Name
- Billing and delivery address
- Email address
- Phone number
- Payment information (processed securely via third-party providers)
Order Information
- Products purchased
- Order history
- Customisation details (e.g. embroidery logos, names, sizes)
Device Information
- IP address
- Browser type
- Cookies and usage data (for analytics and site performance)
How We Use Your Information
We use your data to:
- Process and fulfil your orders
- Deliver products to you
- Provide customer support
- Manage returns and exchanges
- Handle custom embroidery or bulk orders
- Improve our website and services
- Prevent fraud and ensure secure transactions
- Send order updates and essential communications
We do not sell your personal data to third parties.
Sharing Your Information
We only share your data when necessary to operate our business, such as:
- Payment processors (e.g. Shopify Payments, PayPal, Stripe)
- Delivery companies (e.g. Royal Mail, courier services)
- Service providers that help us run our store (hosting, analytics, email services)
All third-party providers are required to handle your data securely.
Marketing Communications
We may send you marketing emails about:
- New products
- Discounts and offers
- Workwear updates
You can opt out at any time by clicking “unsubscribe” in any email or contacting us directly.
Cookies
We use cookies to:
- Improve website performance
- Remember your preferences
- Analyse site traffic
- Improve user experience
You can disable cookies in your browser settings, but some features may not function properly.
Data Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.
Data Retention
We retain your personal data only as long as necessary to:
- Fulfil your order
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
Your Rights (UK GDPR)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to or restrict processing
- Withdraw consent for marketing
To exercise these rights, contact us at:
Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Union Workwear
📍 34 Ruskin Avenue, London, E12 6PL
📧 info@unionworkwear.co.uk